Friday, January 24, 2020
The Wave :: essays research papers
Nazism The wave is about a history teacher whose name is Ben Ross. His class was starting to study the time that Hitler began making all the Jewish people stay in camps. Ben Ross could not find a way to get his class interested into this time period, so he decided to try to make a group, He would play like a Hitler type scenario and his class would be the Jewish people. He would make this group open to the whole school. Ben Ross told his idea to his class. He announced the group, and he had a pretty good turnout. They called the group that wave and they made a handshake, and a symbol. Laurie a girl in Ben Ross's class joined the wave at first and was in it for a while, but she saw that it was becoming way too serious. She decided to drop out of the wave. The wave became so popular that almost all the school was in the group. Ben Ross started to dress in suits, instead of his usual jeans and a nice shirt. He started to dress like a dictator. Ben Ross had the kids in his group sit with very good posture, and if they wanted to talk they had to address him as sir and they Stood up and talked very crisp and clear. When they were through talking they had to sit back down the proper position. Ben Ross thought that his experiment was going really good. All the kids were really taking it serious and he was enjoying it too. Laurie who quit the group saw that everyone was in the wave and she was on the staff of the Gordon Grapevine the school newspaper she decide to write and article about how everyone was taking this wave thing way to serious. Her article in the paper was published and everyone saw what she wrote. This made all of the group members very upset, they started to threaten her, and make her feel left out because she had quit the wave. Laurie had a boyfriend David who was in the wave, kept telling her that she should join the wave again, he didn't realize that why she didn't want to be in the group. This was splitting them apart. Laurie and David were talking one night and David brought up that she still was not in the wave, and she needed to join the wave. Laurie told him that she did not want to be involved in it, it was getting way to serious. People were getting hurt. David got really mad and The Wave :: essays research papers Nazism The wave is about a history teacher whose name is Ben Ross. His class was starting to study the time that Hitler began making all the Jewish people stay in camps. Ben Ross could not find a way to get his class interested into this time period, so he decided to try to make a group, He would play like a Hitler type scenario and his class would be the Jewish people. He would make this group open to the whole school. Ben Ross told his idea to his class. He announced the group, and he had a pretty good turnout. They called the group that wave and they made a handshake, and a symbol. Laurie a girl in Ben Ross's class joined the wave at first and was in it for a while, but she saw that it was becoming way too serious. She decided to drop out of the wave. The wave became so popular that almost all the school was in the group. Ben Ross started to dress in suits, instead of his usual jeans and a nice shirt. He started to dress like a dictator. Ben Ross had the kids in his group sit with very good posture, and if they wanted to talk they had to address him as sir and they Stood up and talked very crisp and clear. When they were through talking they had to sit back down the proper position. Ben Ross thought that his experiment was going really good. All the kids were really taking it serious and he was enjoying it too. Laurie who quit the group saw that everyone was in the wave and she was on the staff of the Gordon Grapevine the school newspaper she decide to write and article about how everyone was taking this wave thing way to serious. Her article in the paper was published and everyone saw what she wrote. This made all of the group members very upset, they started to threaten her, and make her feel left out because she had quit the wave. Laurie had a boyfriend David who was in the wave, kept telling her that she should join the wave again, he didn't realize that why she didn't want to be in the group. This was splitting them apart. Laurie and David were talking one night and David brought up that she still was not in the wave, and she needed to join the wave. Laurie told him that she did not want to be involved in it, it was getting way to serious. People were getting hurt. David got really mad and
Thursday, January 16, 2020
Siemens Violation of Ethics
Volume 12 Issue 13 Version 1. 0 Year 2012 Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Inc. (USA) Online ISSN: 2249-4588 & Print ISSN: 0975-5853 Global Journal of Management and Business Research A Case Study of Siemensââ¬â¢ Violation of Business Ethics in Argentine Based On Stakeholder Theory By Zhu Wenzhong & Fu Limin Guangdong University of Foreign Studies (GDUFS) Abstract ââ¬â Hand in hand with prosper of International business brought by globalization, many ethical problems have been surfacing in the past decades: bribery, corruption, human rights issues, etc.Business ethics, as an academic discipline as well as a business practice, is becoming the focal point of waged and animated debate. The increasing attention on it generates many relative theories, among which Freemanââ¬â¢s stakeholder theory stands out. This paper, backed by Freemanââ¬â¢s stakeholder theory, conducts a case study of Simensââ¬â¢ violation of busi ness ethics by analyzing its recent bribery scandal in Argentina. After a detailed analysis of the interests of Siemensââ¬â¢ stakeholders, it draws a conclusion of Siemensââ¬â¢ severe violation of business ethics, and thus suggests some solutions.Keywords : Simens Telecommunication; Business Bribery; Stakeholder Analysis. GJMBR-A Classification : FOR Code: 150303,150301 JEL Code: M21 A CaseStudyofSiemensViolationofBusinessEthicsinArgentineBasedOnStakeholderTheory Strictly as per the compliance and regulations of: à © 2012. Zhu Wenzhong & Fu Limin. This is a research/review paper, distributed under the terms of the Creative Commons Attribution-Noncommercial 3. 0 Unported License http://creativecommons. org/licenses/by-nc/3. /), permitting all non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited. A Case Study of Siemensââ¬â¢ Violation of Business Ethics in Argentine Based On Stakeholder Theory Zhu Wenzhong & Fu Limin Abstract ââ¬â Hand in hand with prosper of International business brought by globalization, many ethical problems have been surfacing in the past decades: bribery, corruption, human rights issues, etc. Business ethics, as an academic discipline as well as a business practice, is becoming the focal point of waged and animated debate.The increasing attention on it generates many relative theories, among which Freemanââ¬â¢s stakeholder theory stands out. This paper, backed by Freemanââ¬â¢s stakeholder theory, conducts a case study of Simensââ¬â¢ violation of business ethics by analyzing its recent bribery scandal in Argentina. After a detailed analysis of the interests of Siemensââ¬â¢ stakeholders, it draws a conclusion of Siemensââ¬â¢ severe violation of business ethics, and thus suggests some solutions. ? ? Keywords : Simens Telecommunication; Business Bribery; Stakeholder Analysis.II. Literary Review usiness ethics is a form of applied ethics or professional ethic s that examines ethical principles and moral or ethical problems that arise in a business environment. To put it in a simple way, business ethics involves the application of standards of moral behavior to business situations. Despite the fact that the concept ââ¬Å"business ethicsâ⬠was firstly proposed in 1970s and hailed as oxymoron, it witnessed a waged and animated debate as well as increased public awareness ever since.On one hand, there is a huge growth of number of businessmen who realize that pure profit-oriented corporate operation can not stand permanently in a global market where customersââ¬â¢ ethic awareness is increasing; on the other hand, more and more companies find themselves time and again stuck in ethic dilemmas. For instance, bribery, as one of the notorious business ethical problems, has surfaced as important issues in an increasingly interdependent world economy. The increasing attention on business ethics not only takes place in business practices, b ut also in Author ? PhD, Professor of School of English for International Business, research member of Research Center for International Trade and Economics, Guangdong University of Foreign Studies (GDUFS), No. 2, North Baiyun Avenue, Guangzhou 510420, China. E-mail : [emailà protected] com Author ? : Student of School of English for International Business, Guangdong University of Foreign Studies (GDUFS), No. 2, North Baiyun Avenue, Guangzhou 510420, China. B I. Introduction a) Concept of Stakeholder The term ââ¬Å"stakeholderâ⬠was first used in a 1963 internal memorandum at the Stanford Research Institute.It was originally detailed by R. Edward Freeeman in the book Strategic Management: A Stakeholder Approach in 1984. What is a stakeholder? The earliest definition offered by an internal report of Standford Research Institute in 1963, they define it as those groups that directly influence the organizationââ¬â¢s existence. Freeman continues to employ this term by further defining it as those groups that are so vital to the organization that they dominantly affect the organizationââ¬â¢s survival and success and can also be affected by the actions of the business (Freeman, 1984).The term ââ¬Å"stakeholderâ⬠is a variant of the familiar and traditional idea of stockholdersââ¬âthe investors in or the owners of business. It has experienced an evolution and progress in its scope and range. In the traditional view, the stockholders or the shareholders are the owners of the firm, therefore, a firm has binding fiduciary duty to give the top priority to stockholders by satisfying their needs in the first place and increasing their output. It is based on the inputoutput model in which firms have to only address wishes and benefits of parties closely pertinent to its operation: investors, mployees, suppliers, and customers (Donaldson and Preston, 1995). However, along with the growth of corporation, the scope and range of stakeholder also expand, w hich à © 2012 Global Journals Inc. (US) Global Journal of Management and Business Research Volume XII Issue XIII Version I academic fields. Scholarsââ¬â¢ study on business ethics also gave birth to a famous theory: stakeholder theory, put forward by R. Edward Freeman, which in turn serves as the theoretical foundation of business ethics study. The theory attempts to address the ââ¬Å"Principle of Who or What Really Countsâ⬠by identifying the stakeholders in business ethics practices.Based on business ethics and stakeholder theory, this paper proposes to conduct a case study by analyzing Siemensââ¬â¢ latest business ethics violationââ¬âthe Bribery Scandal in Argentina. Following the analysis, suggestions pertinent to this issue are also put forward. 75 Year 2012 A Case Study of Siemensââ¬â¢ Violation of Business Ethics in Argentine Based On Stakeholder Theory is typically presented in Freemanââ¬â¢s stakeholder theory. 76 theory of organizational management and business ethics that addresses morals and values in managing an organization.It identifies and models the groups which are stakeholders of a corporation, and both describes and recommends methods by which management can give due regard to the interests of those groups. In short, it attempts to address the ââ¬Å"Principle of Who or What Really Counts. In Freemanââ¬â¢s stakeholder theory, stakeholder are not only those people who have direct stakes in the firm but also those who are equivalently influential as well, especially in affecting reputation and public image, but their stake is more representational of public than direct.Stakeholder theory argues that every legimate person or group participating in the activities of a firm do so to obtain benefits and that the priority of the interests of all legitimate stakeholders is not self-evident. From this perspective, the groups of stakeholders expand to government and social institutions etc. In his book Strategic Management: A Stakeholder Approach, Freeman outlines groups of stakeholder in both internal and external environment. Internal stakeholders are as follows: employees, managers, and owners.External stakeholders are: suppliers, customers, society, government, creditor, shareholders, competitors, communities, academics, NGOs or activists, environmentalists, media, etc. As in Freemanââ¬â¢s Strategic Management: a Stakeholder Approach, the stakeholder theory is a theory of organizational management and business ethics that addresses morals and values in managing an organization. It identifies and models the groups which are stakeholders of a corporation, and both describes and recommends methods by which management can give due regard to the interests of those groups.In short, it attempts to address the ââ¬Å"Principle of Who or What Really Counts. In Freemanââ¬â¢s stakeholder theory, stakeholder are not only those people who have direct stakes in the firm but also those who are equivalently in fluential as well, especially in affecting reputation and public image, but their stake is more representational of public than direct. Stakeholder theory argues that every legitimate person or group participating in the activities of a firm do so to obtain benefits and that the priority of the interests of all legitimate stakeholders is not self-evident.From this perspective, the groups of stakeholders expand to government and social institutions etc. In his Strategic Management-Analytical Methods for Stakeholder Management, Freeman (1984) clearly comes out with the stakeholder management theory which refers to the management activities à © 2012 Global Journals Inc. (US) b) Freemanââ¬â¢s Stakeholder Theory As in Freemanââ¬â¢s Strategic Management: A Stakeholder Approach, the stakeholder theory is a Global Journal of Management and Business Research Volume XII Issue XIII Version I management of an enterprise carries out to balance the stake requirements of stakeholders.Compar ed to the traditional shareholders supremacists, this theory holds that the development of any enterprise is closely related to the investment and participation of each stakeholder and the pursuit of an enterprise is the entire stake of all stakeholders instead of some major stakes. Stakeholders not only include the shareholders, creditors, employees, consumers, suppliers etc. of the enterprise, but also pressure groups such as government, local residents, local communities, medias, environmentalists etc. even the natural environment, future generations etc. who may be directly or indirectly affected by the operation of the enterprise.These stakeholders are closely related to the development of the enterprise, they share the operation risk of the enterprise, some pay a cost for the operation of the enterprise, some supervise and constrain the enterprise, and the decisions of the enterprise must take their stakes into consideration and accept their constraints. In this sense an enter prise is the institutional arrangement of intelligence and management professionalization investment, the development of an enterprise relies on the quality of responses to the requirements of each stakeholder instead of only shareholders.This corporate management idea explains the corporate performance appraisal and the core of management, which lies foundation for the later theory of performance appraisal Year 2012 c) Stakeholder Theory and CSR CSR The Effect of Stakeholder Theory in the Study of The are many common grounds between CSR and stakeholder theory as both are concerned about the relatioship between the enterprises and their shareholders and the enterprises and individuals and social group apart from their stareholders; however the two are different concerpts. What they study and care are problems of different levels and categories.CSR considers the influence of enterprises on society from the perspective of the whole society and care the relationship between enterprises and the society; while stakeholder theory care more about the relationship between enterprises and stakeholders from the perspective of the enterprises. Ever since the establishment of CSR its supporters spread from various institutions, scholars and ordinary people, which helps in the development of CSR. However this theory encountered lots of problems in practice, and needs further study and improvement.In the process of seeking solution to these problems, we usually introduce stakeholder theory to help to resolve those problems. i. Modification of Shareholder Primacy Theory by The biggest barrier to the implementation of CSR is the Shareholder Primacy rule to some extent, Friedman et. holds that the only purpose for the Stakeholder Theory A Case Study of Siemensââ¬â¢ Violation of Business Ethics in Argentine Based On Stakeholder Theory Economic Social Quality Investors Social Welfare Suppliers Legal Customers Enterprises Moral Environment Resources EmployeesWorld Sustainable Development Cultural Figure 2 : 1 Theoretical Model of CSR Source : Freeman, R. E: Strategic Management: A Stakeholder Approach [M]. Boston, Pitman Press, 1984 à © 2012 Global Journals Inc. (US) Global Journal of Management and Business Research Volume XII Issue XIII Version I existence of enterprises is to maximize the profit and shareholder benefits. Their three interrelated propositions are a. shareholders should reserve the right to control the enterprise; b. managers are entrusted the responsibility to singley serve the interest of shareholders; c. he object of enterprises is to maximize the wealth of shareholders; while stakeholder theory holds that i, stakeholders who are affected by the enterprise have the right to participate enterprise decision-making; ii, managers are entrusted with the responsibility to serve the interests of all stakeholders; iii, the object of enterprises is to enhance the interests of all stakeholder not just shareholdersââ¬â¢. Stakeholder theory holds that enterprises are ââ¬Ëcontract unitiesââ¬â¢ consisted of many a stakeholders and the investment comes not just shareholders but also employees, suppliers and creditors of the enterprise.Shareholders provide the material captial and other stakeholders provide not only material capital but also human capital which is equivalent to material capital in term of significance particularly in todayââ¬â¢s knowledge economy. And in some aspects the siginificance human capital exceeds the siginificance of material capital. Enterprises are not simply the ââ¬Ëaggregationââ¬â¢ of material capital any more but a kind of ââ¬Ëinstitutional arrangement of goverance and management of professional investmentââ¬â¢ and in essence they are the aggregations of various contracts.The risks of enterprises should not just be bore by shareholders ii. Indentification of Subjects for Shouldering Social Viewing from the various definitions of CSR, it is easy to conclude that the benef icaries of enterprisesââ¬â¢ shouldering social responsibilities are people of the society including investors, employees, clients, creditors and beneficiaries of environement and resources, social security and welfare etc. Through shouldering corresponding social responsibilities and taking social benefits as target range, enterprises can maximize their contributions to the sustainable development.And the responsibilities they take are legal, economic, moral, cultural aspects, however today there still lots of people stand against CSR. Responsibility and Defining Responsibilities 77 Year 2012 and other stakeholders should also share the risks, as a result the owners of enterprisers should not be confined to shareholders and all the stakeholders are the owners of enterprises. The rights of stakeholders are equal and independent, they jointly own the enterpises.While challenging the shareholder priamcy principle, stakeholder theory clears the way for the development of CSR theory i n that CSR theory has long been holding that the only mission of enterprises to increase shareholder interests should be changed and thinks that enterprises should view problems from a higher ground and consider their relations with all the stakehoders, the entire society and shoulder some social responsibility. A Case Study of Siemensââ¬â¢ Violation of Business Ethics in Argentine Based On Stakeholder TheoryYear 2012 They start from the point where the subjects and contents of obligations of corporate social responsibility are vague and think that enterprises should not shoulder social responsibilities. Some business and law scholars even think there is not subjects for corporate social responsibility in that there are no satisfactory answers for questions such as the whom should enterprises responsible for, whom can be the subjects that urges enterprises to shoulder responsibilities?To vaguely say that customers, ordinary people and the social communities these enterprises belo ng to is not enough because the groups can hardly be obligees to exist meanwhile they also hold that the content of social responsibilities is also vague. Currently the understanding of stakeholders generally include the first class stakeholders that affect the existence of enterprises, and the secondary stakeholders who do not affect the existence of enterprises or are affected by the enterprises.Though the definition is extensive, it indentifies stakeholders as shown in the following basic framework: investors, employees, customers, suppliers, creditors, trade associations, local communities, political groups etc. Government Investors Creditors 78 Global Journal of Management and Business Research Volume XII Issue XIII Version I Suppliers Customers Enterprises Trade Associations Employees Communities Figure 2 : 2 Theoretical Model of Stakeholder Theory Source : Freeman, R. E: Strategic Management: A Stakeholder Approach [M].Boston, Pitman Press, 1984 Many foreign scholars studying CSR and stakeholder theory holds that stakeholder theory can be introduced to the study of CSR, Carroll (1991) thinks that stakeholder theory should be applied to the study of CSR and it can be used to identify the orientation of CSR, and by the identification of each relevant stakeholder group the range of CSR can be identified. Clarkson (1995) stakeholder theory can provide a ââ¬Ëtheoretical frameworkââ¬â¢, in which CSR can be identified as the relations between enterprises and stakeholders, for the study of CSR.Just as Evan and Freeman (1993) had it that ââ¬Ëthough it cannot replace CSR, stakeholder theory can be regarded as an important condition for the study of CSR and it can specify the subjects the enterprises should be responsible forââ¬â¢. In this stage when the theoretical research of CSR still needs to be carried further, we can adopt stakeholder theory to à © 2012 Global Journals Inc. (US) define the range of responsibilities enterprises should carry. This is both possible and necessary and enterprises can be responsible for each stakeholders in the framework of stakeholder theory. ii. Case Description Siemens AG is a German multinational conglomerate company headquartered in Munich, Germany. Siemens and its subsidiaries employ approximately 420,800 people across nearly 190 countries. It is the largest Europe-based electronics and electrical engineering company with activities in the fields of industry, energy and healthcare. It is organized into six main divisions: Industry, Energy, Healthcare, Equity Investments, Siemens IT Solutions and Services and Siemens Financial Services (SFS).A Case Study of Siemensââ¬â¢ Violation of Business Ethics in Argentine Based On Stakeholder Theory For government, iv. Case Analysis Bribery has been defined as ââ¬Å"the offering, giving, receiving, or soliciting of something of value for the purpose of influencing the action of an official in the discharge of his or her public or legal duties. â⠬ (Fritzsche, 1998). The bribe is the gift bestowed to influence the recipient's conduct and the outcomes of decisions wherein the nature and extent of the influence are not made public. The item of value may be direct payments of money or property.It may also be in the form of a kickback after a deal has been completed. It may be any money, good, right in action, property, preferment, privilege, emolument, object of value, advantage, or merely a promise or undertaking to induce or influence the action, vote, or influence of a person in an official or public capacity. Based on Freemanââ¬â¢s stakeholder theory, the first step in the analysis of this case is to identify the a) Stakeholders of Siemens Firstly, the bribery would reduce freedom of choice by altering the conditions under which a decision is made.Its appeal of additional gains for some government officials would lure them to select the less attractive alternative which provides less total satisfaction. By doing so, i t adversely would disrupt the officialââ¬â¢s decision and undermined fair competition among the industry. If the De La Rua administrationââ¬â¢s doubt that the cost of each electronic ID reported by Siemens was twice what the government estimated is true, then the government has to pay the price for the hidden payment with more governmental expenditure, which leads to a greater loss of money of the government.Secondly, it would damage the authority, prestige and force of laws and regulations. The bribery circumvented the legal system and obtained illegal interest, which is a contempt against laws and is detrimental to the implementation of laws. Thirdly, it would undermines attempts by governments to improve the overall wealth of the nation, diminish the image of government and governing party, and further lose peopleââ¬â¢s trust. à © 2012 Global Journals Inc. (US) Global Journal of Management and Business Research Volume XII Issue XIII Version I On Dec. 3, 2011, The Securi ties and Exchange Commission charged seven former Siemens executives with violating the Foreign Corrupt Practices Act (FCPA) for their involvement in the company's decade-long bribery scheme in Argentina to retain a $1 billion government contract to produce national identity cards for Argentine citizens. According to the SEC's complaint filed in U. S. District Court in Manhattan, the scheme lasted from approximately 1996 to early 2007. Initially, in the 1990s, Menem government planned to implement all national electronic ID cards, known as Documentos Nacionales de Identidad (DNI) for every Argentine citizen.In order to obtain the contract which is total of 1. 26 billion U. S. dollars, Siemens bribed Argentine government officials with 70 million U. S. dollars through intermediary. Menem government finally signed the contract with Siemens in 1998. But a change in Argentine political administrations foiled the contract: after the next President Fernando De La Rua came into office, som e officials questioned the contract on the ground that the cost of each electronic ID reported by siemens was twice what the government estimated. Therefore, the government announced the suspension and cancellation of the contract.In a political change and economic crisis, Duhalde succeeded De La Rua as the president. During his term of office, Simens was told by the intermediary that a 27 million U. S. dollars bribery could ââ¬Å"resurrect the contractâ⬠. In order to revive the contract, Siemens paid additional bribes in a failed effort to Kirchner government until 2004. When the company later instituted an arbitration proceeding to recover its costs and expected profits from the canceled contract, Siemens paid additional bribes to suppress evidence that the contract originally had been obtained through corruption. elevant stakeholders and determine the positive and negative impacts on the stakeholders. The stakeholders affected by Siemensââ¬â¢ bribery in this case include Simensââ¬â¢ stockholders; Siemensââ¬â¢ employees; Siemensââ¬â¢ supplier; Local community; the Argentine government; Argentine community; Simensââ¬â¢ competitor; Siemensââ¬â¢ competitorsââ¬â¢ employees and stockholders. For Siemensââ¬â¢ stockholders, the contract with the Argentine government would increase profit and gain market share for them. Even though bribery was needed to win the contract, the profit yielded in the contract can not only cover the bribery but also trigger more.For Siemensââ¬â¢ employees, the profit yielded from the contract would also benefit themselves a lot. It is likely that their pay got increase, bonus and allowance met a growth, working environment had much improvement etc. For Siemensââ¬â¢ suppliers, the growth of Siemens means the growth of themselves as long as they are in a cooperative business relationship. The increase of Siemensââ¬â¢ business would lead to more orders to Siemens and more profit for them. For the local community, the contract would bring cascade effect: it would create more jobs for local people.The local community would benefit from the employment of its citizens which would bring money into the community and provide additional tax revenues. The prosper of Simensââ¬â¢ business can also cast a positive influence to relative industries. b) Impact on stakeholders 79 Year 2012 A Case Study of Siemensââ¬â¢ Violation of Business Ethics in Argentine Based On Stakeholder Theory For Argentine community, 80 Global Journal of Management and Business Research Volume XII Issue XIII Version I From the perspective of whole economy system and environment, it would: ?. inder fair and just competition and disrupt the order of the whole economic system. Instead of gain market share with quality, businesses would turn to shortcuts like relationship with government officials ?. Result in allocating more resources to a less desirable alternative. The failure of the allocation system would lead to stagnation of technology, service and the whole industry structure. ?. Increase the cost of transaction, and do harm to publicââ¬â¢s interest. The higher cost would result in higer prices or even monopoly. From the whole society, it would: ?. Cast damage to social redit and rot the social conduct. On one hand, the prevalence of bribery destroys the mutual trust and equity of businesses; on the other hand, businesses with good compliance to laws are suppressed and discouraged. ?. Violate code of ethics. ?. Breed more and more relative crimes. Bribery is always accompanied with business secret theft, deception and evasion of taxes. For Argentine people, the greater expense on the ID project would result in more outflow of taxpayers money from their pocket in that the misconduct and wrongdoings of officials would be shared by all the community.The bribery would harm taxpayers as well as undermine public support for governments. For Siemensââ¬â¢ competitors, Siemensââ¬â¢ bri bery would deprive them of fair competition in this project, and further distort trade The loss of the competitors is invisible, though, but solid. For Siemensââ¬â¢ stockholders, employees and local community, the loss of the contract would provide lower profits for the stockholders, fewer jobs for the employees and less money in the competitorsââ¬â¢ local community.Taking the interest of all stakeholders into account, Siemens violated business ethics seriously, even though it brought some illegal benefits to its own stockholders. V. different actions of organization. The four stages are: ethical awareness, ethical reasoning, ethical action, and ethical leadership. i. Ethical awareness Ethic Awareness is the foundation of an ethical climate. Through ethical awareness, employees learn how to identify problems and how to resolve them. In this stage, code of conduct must be established to support ethic awareness.Formal statement that defines how the organization expects and requi res employees to resolve ethical questions must be delivered. A code of conduct typically addresses issues pertaining to; preferred style of dress, avoiding illegal drugs, following instructions of superiors, being reliable and prompt, maintaining confidentiality, not accepting personal gifts from stakeholders as a result of company role, avoiding racial or sexual discrimination, avoiding conflict of interest. ii.Ethical reasoning Since codes of conduct cannot detail a solution for every ethical situation, so corporations provide training in ethical reasoning. Courses in Ethical Reasoning teach employees to reason in a principled way about moral and political beliefs and practices, and to deliberate and assess claims for themselves about ethical issues. Students examine the competing conceptions and theories of ethical concepts such as the good life, obligation, rights, justice, and liberty with a focus on developing the ability to assess and weigh the reasons for and against adopti ng them to address concrete ethical dilemmas.Employees in these courses may encounter a value system very different from their own that calls attention to their own ethical assumptions. iii. Ethical action Ethical action involves helping employees recognize and reason through ethical problems and turning them into ethical actions. It takes preparing, assessing, deciding, implementing, and reflecting. Whenever employees encounter ethical dilemmas or problems, Siemens should help them out by applying their code of conduct to practice: identifying the issues, assessing them, deciding solutions, implementing solutions and reflecting them.The current Siemensââ¬â¢ bribery scandal is good example for its employees to review and retrospect the ethical problems concerning bribery, and encourages them to probe into the hidden reasons and seek more proper solutions. iv. Ethical leadership In this stage, executives must demonstrate ethical behavior in their actions. Leaders are first and for emost members of their organizations and stakeholder groups. Since they hold most of the senior positions and are decision makers, their values, vision and ethical standard case great impact on subordinates and thus impact the whole organization. To shape Year 2012 Suggestion organizational ethicalSiemensââ¬â¢ bribery scandal is by no means the first violation of business ethics. Back to 2008, its decades-long bribery scheme with 1. 3 billion U. S. dollars shocked the world. Subsequently, it was accused of posting business secret of competitors. Its continuous scandal is an indication that Siemens fails to form an ethical corporate culture and ethical environment. To make a change of the current scandal and prevent any further ones, shaping organizational ethical environment should be Siemensââ¬â¢ top priority. Shaping organizational ethical environment goes through four stages, each of which demands à © 2012 Global Journals Inc. (US) ) Internally: shaping environment A Case Study of Siemensââ¬â¢ Violation of Business Ethics in Argentine Based On Stakeholder Theory ethical conduct in an organization, leadersââ¬â¢ behavior, actions are needed to demonstrate their support and determination. In Siemensââ¬â¢ bribery scandal, most of the unethical behaviors were conducted by senior executives, which attribute the frequent news of its violation of business ethics. Thus, in Siemens, to shape ethical conduct and maintain ethical culture, leaders must firstly own their ethical criteria and behave ethically accordingly. Apart from the internal improvement, external supervision is also in need.The external supervision involves first and foremost the initiatives aiming to combat bribery. These initiatives include: â⬠¢ Foreign Corrupt Practices Acts â⬠¢ The OECD Anti-Bribery Convention â⬠¢ The UN Convention against Corruption (UNCAC) â⬠¢ Transparency International To counter bribery, wider cooperation must be conducted between countries and these conventions and organizations. Under the globally accepted guidance and principles, Signatories countries must adopt national legislation to fight against bribery. Government should take regular review of businessââ¬â¢ and officialsââ¬â¢ compliance to these laws by establishing stricter supervision system.Secondly, external supervision involves power of media. Media is the oral power of reining any unethical behavior. Thus, media should pay more close attention on business ethical issues, track and make more exposure of unethical firms, and encourage those ethical ones. Thirdly, the whole society should also participate in this campaign. When the whole society establish a common principle of ââ¬Å"zero toleranceâ⬠to bribery, and monitor it ceaselessly, businesses dare not commit bribery because of their consideration of corporate image.The more and more serious social attitude towards bribery would make businesses think twice before they leap. VI. References Refer ences Referencias 1. Carroll, Buchholtz (2002). ââ¬Å"Business& Society: Ethics and Stakeholder Managementâ⬠. Mason. Thomson Learning. 2. Freeman. R. E (1984). ââ¬Å"Strategic Management: A Stakeholder Theoryâ⬠. Boston, MA: Pitman. 3. Freeman. R. E (1991). ââ¬Å"Business Ethics: The State of The Artâ⬠. Oxford: Oxford University Press. 4. Fritzsche. D. J (1998). ââ¬Å"Business Ethics: A Global and Managerial Perspectiveâ⬠. New York: McGrawHill. 5. Li, Y.H (2011). China Coporate Citizenship AntiCorruption and Anti- Bribery Research Report. The Coporate Social Responsibility. 6(1), pp. 42-51. 6. Mitchell. C (2009). ââ¬Å"Internatinal Business Ethicsâ⬠. Petaluma: World Trade Press. 7. Mitchell. C (2000). ââ¬Å"Internatinal Business Culturesâ⬠. Petaluma: World Trade Press. 8. Weiss. J. W (2003). ââ¬Å"Business Ethics: A Stakeholder and Issues Management Approachâ⬠. Beijng: China Renmin University Press. Conclusion This paper conducts a case study of Siemensââ¬â¢ violation of business ethics by employing Freemanââ¬â¢s stakeholder theory.Based on Freemanââ¬â¢s theory, stakeholders of a firm should not only include its stockholders, instead, it covers a wide range from its internal employees to external suppliers, government, society, and even competitors. In the case of Simensââ¬â¢ bribery scandal in Argentina, the present author outlines its stakeholders and conducts a detailed analysis of the impact of Simensââ¬â¢ bribery on each stakeholder. The conclusion follows the analysis is that Siemens seriously violated business ethics by terribly detrimenting the interest of its stakeholders. à © 2012 Global Journals Inc. (US)Global Journal of Management and Business Research Volume XII Issue XIII Version I Year 2012 b) Externally: strengthening supervision The analysis of Siemensââ¬â¢ unethical bribery scandal also triggers the authorââ¬â¢s further discussion about an international issue: bribery Bribery, as one of the notorious business ethical problems, has surfaced as important issues in an increasingly interdependent world economy. No longer seen purely as a morality play, the accepted world view of corruption and bribery today is that they hinder competition, distort trade and harm consumers and taxpayers as well as undermine public support for governments.Therefore, to fight against bribery, suggested solutions are also provided. On one hand, internal ethical environment shaping is of urgent need; Simens should immediately follow the four stages of the structure of ethical environment from ethical awareness to ethical leadership to improve its current ethical predicament. on the other hand, external supervision and cooperation from international and 81 national community to media is also in demand. Although business ethics is in an actual fact as old as business, however, it didnââ¬â¢t got enough attention until 1970s.As the ethical problems keep surfacing and disrupting the b usiness order, business ethics, as an academic discipline as well as a business practice, is on its way of gaining momentum. To probe into it and make this oxymoron a better guide of business code of conduct, more and more efforts are still in much need. A Case Study of Siemensââ¬â¢ Violation of Business Ethics in Argentine Based On Stakeholder Theory Global Journal of Management and Business Research Volume XII Issue XIII Version I Year 2012 82 This page is intentionally left blank à © 2012 Global Journals Inc. (US)
Wednesday, January 8, 2020
The End Of The Civil War - 1446 Words
The Civil War, fought from 1861 thru 1865, not only divided the nation into north and south but also became the bloodiest war in American history with over 600,000 casualties. Furthermore, ties between the already unpopular President Abraham Lincoln and congress, to include majority of his cabinet, broke making it ever more evident the discontent of the political body with the decisions the president would make in the months leading to the end of the war. As the war came to an end and the road towards reconstruction began, congress and President Lincoln, along with Vice President Andrew Johnson and William Seward, began to debate on the punishment the South would have to endure for their wretched rebellion. Soon congressmen, such asâ⬠¦show more contentâ⬠¦Under the Davis-Wade Bill, as it became known, southerners of that generation would never be granted citizenship but rather be treated as conquered subjects of the United States. The Davis-Wade Bill was passed in both the House of Representatives and the Senate in 1864 and sent to President Abraham Lincoln for signature, although, it would never see the light of day. President Abraham Lincoln was incline to be more lenient with the south and opposed such radical measures. For that reason when the Wade-Davis bill reached him he opted to not signed it, knowing that if he veto the bill the senate would only override his veto, but rather decided to exercise a pocket veto, where he simply ignored the bill when it crossed his desk. By doing so he prevented congress from enacting the Wade-Davis bill further hindering his relationship with congress. President Lincoln was determined to enact his plan instead, which imposed less severe punishments to the south. Known as the Lenient Reconstruction Plan, Lincolnââ¬â¢s intent was to only require a 10 percent of the white, male, voting population to take an oath of allegiance to the U.S Constitution. Under the Lenient Reconstruction Plan citizenship would be restored if the states agreed to ratify state constitutions to outlaw slavery. Congress however felt Lincolnââ¬â¢s plan was too weak and after the
Tuesday, December 31, 2019
Societal And Organizational Factors Within The Creation Of...
Both societal and organizational factors come into play in the creation of a police subculture. The hierarchy structures of law enforcement agencies vary. These variations determine the attitudes and behaviors of the officers working within these locations. Lower level police officers spend the majority of their time investigating crime and fretting over the pitfalls of current crime policy. Overtime, some officers may begin to view members of the public as untrustworthy or even potentially hostile. They begin to rely heavily on their fellow comrades for emotional and mental support, which establishes a strong sense of group solidarity. Changes in the composition of the rank and file of policing units has also contributed to theâ⬠¦show more contentâ⬠¦Law enforcementââ¬â¢s drift towards militarization has its roots in the 1960s and the need to respond to the social unrest that swept the nation at the time (Bickel 2013). The development of Special Weapons And Tactics (SWAT) teams in reaction to the Watts riots in Los Angeles began a movement in policing that relied more and more on military tactics, training, and equipment (Bickel 2013). Additionally, stress training in police academies and its warrior-like orientation tends to create an ââ¬Å"us versus themâ⬠mindset in rookie officers (Bickel 2013). This ingrained mindset has the potential of creating barriers between the police and the community. Post 9/11, an emphasis was placed upon building the necessary infrastructure for law enforcement agencies to combat potential terroristic threats in addition to domestic crimes (Walker 2013). What is most intriguing is the difference in weaponry when one compares police departments in the 2000s versus the 2010s. The baton and mace seemed to be the non-lethal tool of choice for officers prior to 9/11. After that tragic event, the standard non-lethal weapon of choice transformed into one that possessed an electric charge: the Taser. As of today, over twelve thousand police agencies have purchased Tasers. Hundreds of thousands of officers nationwide have been issued Tasers and trained on how to operate the device (Walker 2013). Tasers are also used by military police and specialized forces. WhenShow MoreRelatedTracing Theoretical Approaches to Crime and Social Control: from Functionalism to Postmodernism16559 Words à |à 67 Pagesto see the many ironies that thread our lives together. I thank you for challenging me and for trusting in my academic potential. It is for your intuitive and intellectual nature that I must devote every word I have producedââ¬ânot only within this thesis, but within the majority of my sociology degreeââ¬âto you! Thank you, everyone! TABLE OF CONTENTS Dedication .......................................................................................................................... iv AcknowledgementsRead MoreSSD2 Module 1 Notes31223 Words à |à 125 Pagesresponsibility of the command to classify SOPs-when in development and when approved-consistent with Army Regulation (AR) 380-5 and to ensure compliance with AR 380-10 for foreign disclosure. Every SOP must have the signature of the approving authority within your chain of command before it is a legal document. Normally, at the squad or platoon level, your commander or his designated representative will be the approving authority. You will prepare a draft SOP based on your review of the procedure(s), theRead MoreManagement Course: MbaâËâ10 General Management215330 Words à |à 862 PagesEveryoneââ¬â¢s Business 2. Interaction between the Leader, the Followers the Situation Cohen â⬠¢ Effective Behavior in Organizations, Seventh Edition 11. Leadership: Exerting Influence and Power 94 94 Text PalmerâËâDunfordâËâAkin â⬠¢ Managing Organizational Change 2. Images of Managing Change 121 121 147 147 Text 3. Why Organizations Change Text Cohen â⬠¢ Effective Behavior in Organizations, Seventh Edition 14. Initiating Change 174 174 Text iii Cases 221 221 225 The ConsolidatedRead MoreRastafarian79520 Words à |à 319 Pagesat the table of acceptability; and how, starting out as denigrated outcasts, they have over the last forty years of the twentieth century become the dominant force in the evolution of popular culture in Jamaica. In this book, I will analyze the factors responsible for the entrenchment of Rastafari in Jamaican society. My use of entrenchment3 is synonymous with routinization,4 a term used by Max Weber to signify the process by which an emergent charismatic movement institutionalizes itself andRead MoreMarketing Management130471 Words à |à 522 PagesAssociation (AMA) defines marketing as ââ¬Å"Marketing consists of those activities involved in the flow of goods and services from the point of production to the point of consumption. The AMA has since amended its definition to read as: ââ¬Å"Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders. Hence it can be surmised that marketing is basicallyRead MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words à |à 1573 PagesOrganizational Behavior This page intentionally left blank Organizational Behavior EDITION 15 Stephen P. Robbins ââ¬âSan Diego State University Timothy A. Judge ââ¬âUniversity of Notre Dame i3iEi35Bj! Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo Editorial Director: Sally Yagan Director of Editorial Services:Read MoreLodging Inductry24737 Words à |à 99 PagesMarketing Management: Demand management. Marketing management is the analysis, planning, implementation, and control of programs designed to create, build, and maintain beneficial exchanges with target buyers for the purpose of achieving organizational objectives. The effective marketing manager is interested in shaping the level, timing and composition of demand for his/her companyââ¬â¢s products. V. Five Marketing Management Philosophies Manufacturing Conceptââ¬âThis conceptRead MoreStrategic Marketing Management337596 Words à |à 1351 Pagesanalysis and scanning Summary 5 Approaches to customer analysis 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 Learning objectives Introduction Coming to terms with buyer behaviour Factors influencing consumer behaviour The buying decision process The rise of the new consumer and the implications for marketing planning Organizational buying behaviour The growth of relationship marketing Summary Appendix: The drivers of consumer change 6 Approaches to competitor analysis 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8Read MoreThe Social Impact of Drug Abuse24406 Words à |à 98 Pagesproduction come from several sources. Systematic attempts to provide information about the amount of opiates or coca produced may employ high technology satellite mapping, ground surveys, agronomic characteristics or consumption figures. Political factors may also affect the process of preparing estimates. Experts have called the production estimate process one of making best guesses (1, chap. 1). Many experts think that the first stage, when plants are grown in the fields or consumable drugs areRead MoreDeveloping Management Skills404131 Words à |à 1617 Pagesmymanagementlab is an online assessment and preparation solution for courses in Principles of Management, Human Resources, Strategy, and Organizational Behavior that helps you actively study and prepare material for class. Chapter-by-chapter activiti es, including built-in pretests and posttests, focus on what you need to learn and to review in order to succeed. Visit www.mymanagementlab.com to learn more. DEVELOPING MANAGEMENT SKILLS EIGHTH EDITION David A. Whetten BRIGHAM YOUNG UNIVERSITY
Monday, December 23, 2019
Gold and World History Glittering Motivation for...
Gold is one of the most valuable materials all around the world. This jewel has its own glittering appearance and shiny color which induce people to desire to possess it. Thatââ¬â¢s probably why Europeans in the middle age have explored new continents and invaded other civilizations to find this glittering material. Americans also had given much endeavor to mine that valuable jewel in the time of gold rush. Investigating these events, gold has immensely affected the world history; the Age of Exploration, invasions of Spaniards, and the development of California. To begin with, Gold was the most significant motivation of ââ¬Ëthe age of explorationââ¬â¢. ââ¬ËThe age of explorationââ¬â¢ began in the early 15th century and it lasted until the 17th century. Theâ⬠¦show more contentâ⬠¦Christopher Columbus is a famous example of the explorers sent to investigate new route by Spain. Gold was also a main trigger of Spaniardsââ¬â¢ invasions to ancient civilizations in South America. Most of all, Spain had no choice but conquering South America for gold. Like other Empires in Europe, Spanish monarchy wanted to gain a great amount of gold. However, the ruling families of Spain did not have enough power to compete with France or England for the trade route to the East. Thus, instead of using existing course, Spaniards had to investigate new lands and new trade route to bring more gold to their homeland. Secondly, Lots of Spaniards started off travels to South America as they were highly greedy for the bright stone. Since they considered gold as a chance to upgrade their social status and financial abilities, explorers traveled the present Central and South America to search gold. For example, Hernan Cortes started out an expedition to Central America in 1519 with financial support from the monarchy. He soon encountered with the Aztec Empire. Francisco Pizarro also reached South America, and he found the Empire of Inca. Spanish conquerors finally invaded and destroyed ancient empires to bring gold in ancient empires to Spain. The greed for the glittering material had thoroughly ruined glorious ancient civilizations. Cortes finally conquered the bright Aztec civilization. He exhaustively massacred the natives and then
Sunday, December 15, 2019
Proposal ââ¬ÅViolence Against Womenââ¬Â Free Essays
Shantel Jones Professor Sara Yu Eng. 121-111 15 April 2013 ââ¬Å"Violence Against Womenâ⬠The research proposal I am preparing is going to be addressing violence against women and the challenges they face when children are involved in the household. The aim of the research is to view how these challenges are overcome and give way to women rights and their political rights (nineteenth amendment). We will write a custom essay sample on Proposal ââ¬Å"Violence Against Womenâ⬠or any similar topic only for you Order Now In the early 1990ââ¬â¢s over half a million American women were raped. In 1994 congress passed the Violence Against Women Act (VAWA), which forbids the state from interfering with womenââ¬â¢s citizenship and political rights. Starting from domestic abuse to rape as a weapon of war, violence against women is a gross violation of their human rights. Global issues of violence against women not only does it frighten womenââ¬â¢s health and their social and economic health, violence also hinders global efforts to reduce poverty. Violence against women falls in several different categories. Domestic violence occurs between man and women. Domestic violence is one of the main issues in most parental abduction cases. The article also talks about custody battles and how visitation should go when it comes to the children. Domestic violence has been defined in various ways in the legal, social science, and psychology fields. Within the legal field alone, the term carries a different meaning depending on whether state or federal law governs and whether a case arises in the criminal or civil sphere. According to Deborah Goelman under the Violence Against Women Act (VAWA), ââ¬Å"domestic violence includes the following: [F]elony or misdemeanor crimes of violence committed by a current or former spouse of the victim, by a person with whom the victim shares a child in common, by a person who is cohabitating with or has cohabitated with the victim as a spouse, by a person similarly situated to a spouse of the victim under the domestic or family violence laws of the jurisdiction receiving grant monies, or by any other adult person against a victim who is protected from that personââ¬â¢s acts under the domestic or family violence laws of the jurisdiction receiving grant monies. â⬠This topic is of interest to me because as a woman studying the laws on womenââ¬â¢s right helps you to become more knowledgeable in society. If the world does not address the issue, it stands to suppress the enormous potential of women and girls. When they feel safe, when they are empowered, wome n and girls can be game-changers. What I hope to gain from this research project is different ways to deal with domestic violence if I was to ever come in contact with a violent individual. How to cite Proposal ââ¬Å"Violence Against Womenâ⬠, Papers
Friday, December 6, 2019
Applied Business Research
Questions: The following are the research objectives of the study: 1. To evaluate the existing strengths and weaknesses of Wild bean caf in the context of the food and beverage industry of New Zealand. 2. To examine the motivational level of the employees of Wild bean caf and its impact on the businesses. 3. To identify the zone on strategy clock in which the wild bean cafe lies. Answers: Wild bean caf is one of the brand of BP and being a leading brand the caf serves the coffee which is 100 % sustainable. It has an outlet on every BP petrol station and it serves 1200 service stations in UK. Wild bean caf is not an independently owned coffee house and is a franchise of BP and it provides a variety of foods ranging from coffee to sandwiches, burgers and snacks. Good quality of foods are available at reasonable price and provide great value of meal deal throughout the day (https://N.p., 2016. Web. 3 June 2016). After conducting a research on the wild bean caf, it has been posed with several questions: Wild bean not being an independently owned coffee house is exposed to several risks. The good coffee house is not which serves only good food, but the location, service and the products make it a good coffee house. The outlet of caf is located only in the petrol stations and this could limit the growth of the caf. So the independency of the caf is a question which could limits its growth. Since the Wild bean caf is not an independently owned firm, so the rights and decision taking authority rests with BP, so this could pose a threat to the growth and prosperity of caf ( Brooks et al., 2014). The offer made by wild bean caf is in association with BP and it could be withdrawn at any time without prior notification. This would leave the customer dissatisfied and there is also possibility of losing customer who has been attracted by this particular offer. Another research question came up with the wild bean caf is its location and the area if its presence. Since the caf has its outlet only in the BP petrol stations , that is its outlet is confined only to the petrol stations of BP. This would also limit the growth of Wild ban caf. The research has been conducted and a qualitative analysis of several factors which affects the caf performance has been done. Interviews and focus grouped discussion has been done in the informal environment (Goodrich, 2015) . The questions have been asked such as frequency of going to the caf, person visited the wild bean caf, reason of liking the caf, any other services which should be availed. To increase the satisfaction, willingness to spend more if extra service is provided, whether they want the outlet to be opened in some other areas , people who think that the current outlets is too far from their comfort. After conducting such grouped discussions, it was concluded that the two questions needs focus. Research Objectives The following are the research objectives of the study To evaluate the existing strengths and weaknesses of Wild bean caf in the context of the food and beverage industry of New Zealand To examine the motivational level of the employees of Wild bean caf and its impact on the businesses To identify the zone on strategy clock in which the wild bean cafe lies The above three research objectives have been chosen in order to assist the researcher to meet the research goals and objectives. In addition, to these objectives it helps to know about the potential of this cafe and its operating performance in the gas stations of BP. For, the evaluation of the first objective, the researcher will have to conduct an in-depth internal analysis. Since, it will help the researcher to identify the prime strength and weaknesses of Wild bean caf. For the evaluation of second objective, the researcher will have to assess the motivational level of the employees. In this study, the researcher will utilize Herzberg two-factor theory, as it will provide the caf an indication the kind of strategy the caf has to implement in order to motivate all the employees to give their best at the workplace. The Wild bean caf will utilize Hertzberg theory because it will allow the researcher to evaluate all the factors related to the motivational level of the employees. Furthermore, as Hertzberg divided the motivational factors of the employees in two different segments, it will help Wild bean caf to cover all the factors related to the motivational level of the employees. For the evaluation of the third objective, the researcher will focus on the third strategy clock of Wild bean caf. Figure 1: Strategy clock (Source: Goodrich 2015) Research Issues The below mentioned are the relevant research issues Time constraints - Limitation of time is one of the primary research issues. Gathering enough data within a fixed time was not possible. This shall hamper the research process in a considerable manner Limited resources - A restricted budget has an adverse influence on the research study. Thus, adequate resources were not offered for the purpose of the research study. Threat from competitors - The presence of substitute brands can pose a significant threat to the business sustainability of Wild Bean Cafe. Inflation - The rise in the prices of goods would have a negative impact on the annual sales revenue of Wild Bean Cafe. Thus, curtailing the prices of products sold to consumers remains a pertinent issue for the brand. Reference: Brooks, G., Heffner, A. and Henderson, D., 2014. competitive knowledge from social media for a small start-up business.The Review of Business Information Systems (Online),18(1), p.23. Goodrich, R., 2015. examples, templates definition.Business news daily.
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